Who we are

 

Black Lotus Imports is a supplier of food and related products for shops, restaurants, and hospitality businesses. Our website address is: https://blacklotusimports.com.

Information We Collect

When you interact with our website—such as submitting forms, placing inquiries, or registering for an account—we may collect personal information including your name, business details, contact information (email, phone number), and any information you provide.

We may also collect technical data such as your IP address, browser type, and usage behavior to help improve our website and prevent misuse.

How We Use Your Information

We use your information to:

  • Process inquiries, orders, and account registrations
  • Communicate with you regarding products, services, or updates
  • Improve our website and customer experience
  • Detect and prevent spam, fraud, or misuse

Cookies

Our website uses cookies to enhance your experience. These may store preferences or help us understand how visitors use the site. You can disable cookies through your browser settings, but some features may not function properly.

Images and Uploaded Content

If you upload images or documents to the site (e.g. for applications or forms), please avoid including sensitive data such as location metadata. Any uploaded content may be accessible to authorized administrators.

Third-party Services

We may use trusted third-party services (such as analytics tools, email systems, or embedded content providers) that may collect limited data as part of their functionality. These services operate under their own privacy policies.

Data Retention and Security

We retain your information only as long as necessary for business, legal, or operational purposes. Account-related data may be stored for ongoing customer relationships unless you request removal.

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

You may request access to, correction of, or deletion of your personal data at any time, subject to applicable legal requirements.

Contact

If you have any questions about this policy or your data, please contact us through the website.